Zaria, Kaduna State, Nigeria
Summary
As an ICT Trainee Officer, supported daily IT operations and provided essential technical assistance to enhance system efficiency and user experience within a dynamic trading environment.
Highlights
Provided first-line technical support to over 50 staff members, efficiently resolving hardware, software, and network issues to maintain operational continuity.
Assisted in the deployment and configuration of new IT equipment and software, contributing to a seamless upgrade process across various departments.
Participated in routine system maintenance and data backup procedures, ensuring data integrity and minimizing potential loss by 95%.
Gained practical experience in network troubleshooting and basic administration, supporting the optimization of internal connectivity.